What personal information is collected by Mumbul Guesthouse?
Visitors to our website provide various kinds of information in several different ways. Visitors will submit personal information through subscription and contact forms, booking forms and requests for more information, either through e-mails, or through other methods and devices.
You could be asked to provide information including but not limited to, your name, e-mail address or information about what you like and do not like. When booking accommodation on-line or paying for other goods or services, a third party payment processor may request your credit card number to complete the transaction or your mailing address to confirm your identity.
Mumbul Guesthouse will generally not collect sensitive information about you such as details of your race, political beliefs, religion or health. However, this may be required where we are providing you with specialized services, such as access requirements for a disability or dietary requirements for the safe preparation of food.
We sometimes need this personal information to provide you with our products or services, and so we can provide you with a broad range of information in relation to tourism and services and to assist in delivering a better service to you.
Mumbul Guesthouse uses the personal information collected to provide you with services and to assist in making your experience at our guesthouse a satisfying one. Information is also collected to establish and maintain business records.
Mumbul Guesthouses’ customers have the ability to make reservations directly on our website, subject to the availability of our rooms. The benefit of this booking facility system is that you can make a reservation at any time, 24 hours a day.
Will your information be given to anyone else?
All personal information collected by Mumbul Guesthouse is only made available to the staff who are authorized to handle that information for the purposes outlined in this policy. In some circumstances, personal information may also be disclosed outside Mumbul Guesthouse. For example, it is a requirement by law for hotel operators in Indonesia to report details of their guests to the tourist police.